FAQ's

The office in Brisbane does not keep any products. All items are shipped from Sydney and Auckland.

Replacement keys can be ordered in through any of our retailers using part number "KY" followed by the 3 digit barrel number. For example, bars with barrel 039 will require keys KY039.

Some of our stockists may not be aware of the complete range that can be sourced through us. If for any reason they cannot help, please have the store contact us on your behalf and we will assist them in getting the correct part/s you require.

We offer a range of replacement parts for our bars and accessories. Please take a look at the Spare Parts section of our Full Product Range catalogue to see if it is available.

Allow up to 7 business days for delivery, depending on what state or territory you live in.

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